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Main french health professionals

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UNIVERSITY CENTER FOR MEDICAL PREVENTION AND HEALTH PROMOTION (SUMPPS)

Located on UNICAEN campus 1, the SUMPPS gathers a team of health professionals: doctors, nurses, psychologist, psychiatrist and social workers. It provides students with free medical, psychological and social counseling.
It also contributes to supporting and integrating students with disabilities.
However, SUMPPS doctors are not allowed to write prescriptions but will assist you in finding a local general practitioner.
Once a week, the SUMPPS offers a gynaecology consultation where you can get prescriptions for free birth control.
More information on the SUMPPS (in french)


THE GENERAL PRACTITIONER (GP)

Also called physician, the general practitioner receives on appointment at their practice. This is the professional that coordonates all your medical needs: you can go and see them when you get sick, when you are lightly injured or when you need an appointment with a medical specialist. They are also authorised to write drugs' prescriptions.
Beware: to claim maximum reimbursement from CPAM, you must choose and declare a unique physician.
FYI: GPs do not accept thrid-party payment by your insurance. Therefore you will systematically have to pay for the consultation and claim for reimbursement with the receipt issued by your GP.


THE PHARMACIST

In addition to providing you with the drugs prescribed by your practitioner in case of sickness, pharmacists can also play a counseling role for light health issues (cold, sore throat, non-persistent headache...).
They will advise you with an off the counter treatment and, if necessary, direct you to your GP for further medical examination.

There is always a Pharmacy on duty in urban areas. In Caen, the Rives de l'Orne Pharmacy (near the train station) is open 7 days a week from 9am until 8pm.


DOCTORS ON CALL / SOS MÉDECINS

If you are sick and cannot get an appointment with your regular physician (weekends, night time, national holidays), you can call SOS Médecins, a doctors on call 24/7 service, at 36 24 (local call rate) or by making an online appointment directly on the SOS Médecins webportal at https://rdvasos.fr/
Beware: SOS Médecins rates can be higher than your regular GP's consultation, especially outside business hours. CPAM will not cover extra costs but your complementary insurance plan might.
After a preliminary phone diagnostis, they will either make a house call or direct you to the nearest ER unit.


THE MEDICAL SPECIALIST

Unlike GPs, medical specialists have chosen to specialise in certain pathologies or specific parts of the human body.
Examples of specialists: ophthalmologist, gynaecologist, dermatologist, etc. They  consult at hospitals or in private practices.
With some exceptions, you will need to go through your GP to get referred to a specialist and claim reimbursement for the consultation.
Specialists you can consult directly:
  • gynaecologist
  • ophtalmologist
  • dentist

HOSPITAL EMERGENCY UNITS

In the event of severe injuries due to an accident, check into the nearest ER unit to receive urgent care or call 112 if you are not able to move (see below).
Beware: please do not use hospital ER services because you cannot get an appointment with your GP, on weekends for instance. Contact SOS Médecins/Doctors on call; they will direct you to the ER if necessary.
  • Dental emergencies: 02 31 85 18 13
  • Eye emergencies: check into the Centre hospilalier universitaire (CHU) ER unit


ONE NUMBER FOR ALL EMERGENCIES: 112

112 is the European emergency number which can be called free of charge from any phone all over Europe, even if your cellphone plan does not provide European coverage.


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Last update : June 21, 2019



UNICAEN
Université de Caen Normandie
Esplanade de la Paix | CS 14032 | 14032 CAEN cedex 5
FRANCE